"Customer Service" Blogs & Blog Posts

Wells Fargo is up to its old tricks again. A customer named Nate returned from a wedding in Mexico to find a whopping $1,500 fraudulent charge on his credit card, as reported by Seth Kugel in The New York Times. — Read the rest The post Nightm...

Earlier this week, tech writer and Google Ventures general partner M.G. Siegler received a late-night notification from Meta informing him that his accounts on Instagram, Threads, and Facebook had been suspended for a horrifying alleged violation tha...

A bipartisan pair of California lawmakers want to do away with the obnoxious CLEAR line-cutting racket that lets the wealthy buy their way to the front, reports Politico. As Democratic Senator Josh Newman explains of his proposal to ban CLEAR from Ca...

Think you have what a takes to be a voice actor? After watching Tawny Platis demonstrate 10 different styles of voiceover delivery, you will quickly disabuse yourself of that conceit. I feel like I've heard her voice all over the place! — Read...

Customers of Comcast’s internet provider, Xfinity, are being automatically opted in, which allows the company to retain sensitive personal data. […] The post Comcast’s Xfinity stores sensitive customer data – how to opt out ap...

Emerging web technologies are changing the way CTOs think about the websites of the future. Globally, forward-thinking companies understand the […] The post Future-Proofing Your Website: Adapting to 2024 Web Technologies and Trends appeared fir...

Artificial intelligence and AI-powered chatbots are becoming integral to providing the competitive advantages many companies need. One Intercom survey found […] The post How to Prepare Employees for the Rise of AI Chatbots appeared first on Rea...