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DoorDash is the latest delivery service to nudge customers who don't tip. It shows how intrusive tip requests are, and how important tips are to gig workers.
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Shopping Instacart's highest-paying orders has become more challenging for shoppers after the gig delivery service cut their pay.
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Instead of outlasting upstarts who challenged them with gig workers, UPS and FedEx have, in their own ways, embraced the approach.
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It may become more cost-efficient to outsource services like bookkeeping and IT, but that means the cost of doing things in-house will increase.
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Gig companies deployed Maya Angelou and racial justice rhetoric to pass Prop 22. But the law is just recycled racism, a gig economy expert argues.
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Immigrants and workers of color are especially likely to say they'd rather be permanent employees, despite executives wanting the opposite.